Frequently Asked Questions
Everything you need to know about Hack Athletics gear and services.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I determine the right size for my lifting gear?
Each product page includes a detailed sizing chart. We recommend measuring your waist or joints with a flexible tape measure to ensure a snug, supportive fit for our belts and sleeves.
What is your return policy for athletic equipment?
We offer a 30-day return policy on all unused gear in its original packaging. If you find a manufacturing defect, please contact our support team immediately for a free replacement.
Are Hack Athletics products competition-grade?
Yes, our weightlifting belts, knee sleeves, and wrist wraps are designed to meet the specifications of most powerlifting and weightlifting federations. Please check your specific organization's rulebook for approved brand lists.
How should I clean and maintain my gym gear?
To prolong the life of your gear, we recommend hand washing in cold water with mild detergent and air drying. Avoid machine washing or high-heat dryers, as this can damage the integrity of the neoprene and leather.
Do you offer bulk discounts for gyms or teams?
Absolutely. We provide special pricing for gym owners and athletic teams looking to purchase in bulk. Please reach out to our wholesale department via the contact page for a custom quote.